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By the end of this topic, you should be able to explain and apply the following:
A marketing plan is a written document that sets out a business's marketing goals and explains exactly how those goals will be achieved. Think of it as a detailed roadmap — it tells everyone in the business where they are going and how they are going to get there.
The purpose of a marketing plan is to:
Marketing objectives are the specific goals a business wants to achieve through its marketing activities. Good marketing objectives should be SMART:
| Letter | Meaning | Example |
|---|---|---|
| S | Specific | "Increase sales of Product X" |
| M | Measurable | "...by 10%" |
| A | Achievable | The goal is realistic given the business's size |
| R | Realistic | Resources are available to reach it |
| T | Time-bound | "...within 6 months" |
Example: A phone company might set the objective: "Increase market share among teenagers by 15% within one year." This is SMART because it is specific (teenagers), measurable (15%), achievable, realistic, and time-bound (one year).
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